Delivered to your door within 3-6 working days in Belgium
Shipping within 24 working hours · Free from €150 · Free Click & Collect in Dilbeek · Returns within 30 days, no justification.
Delivery zones & rates
All our prices include VAT. Free delivery from the indicated amounts.
Click & Collect — free in our 1 stores
Order online, pick up free in-store within 2 working hours. Ideal for urgent orders.
📍 Dilbeek
ALPHA&CO Dilbeek
Ninoofsesteenweg 77-79, 1700 Dilbeek
🕐 Mon–Fri 8am–6pm · Sat 9am–5pm · Sun closed
Returns within 30 days — free in BE/LU
1. Request your return
From your customer area > My orders > Return. Select the items and the reason (optional).
2. Print the label
Prepaid DPD label sent by e-mail within 1h. Stick it on the parcel in its original packaging.
3. Refund within 5–7 days
Once received at the warehouse, refund to the original payment method within 5 to 7 working days.
Shipping from our Belgian warehouse
All our products are shipped from our logistics warehouse in Ninoofsesteenweg 77-79, 1700 Dilbeek, Belgium — 8 400 m², 36 000 references in stock.
Shipping guarantees
- Prepared within 24 working hours for orders placed before 4pm
- Triple shock-proof packaging — 0.2% breakage in transit
- Transport insurance included up to €500 per parcel (beyond: paid option)
- Real-time tracking by e-mail from dispatch
- Delivery against signature from €200 purchase (default option)
Partner carriers
- DPD Express — BE, LU, NL (24-72h)
- bpost — BE (alternative)
- Colissimo La Poste — France (3-5 days)
- DHL Standard — Germany, border Netherlands (3-5 days)
- Own crane truck — Pro job sites BE/LU (by reservation)
Job-site delivery
Our own crane truck drops your orders on the ground or 1st floor, on site. Book 48h in advance.
- ✓ 7.5T truck with 8m crane
- ✓ Drop-off on ground or +1
- ✓ BE/LU, 4h slot
- ✓ From €45 depending on volume
A question about your delivery?
Our team replies within 4 working hours.